Frequently asked questions

BAY LEAVES TRANSPORTATION

1Can bay leaves be shipped in standard shipping containers?
YES, bay leaves can be transported in standard containers, subject to compliance with low limit for water content of goods, packaging or container floors. During the transport, the favorable travel temperature is between 5-20 degrees Celsius.
2Where should the container be placed during transport?
Bay leaves should be transported in areas which have the lowest temperature during the voyage. Also the storage has to be dry. In the event of a transport with a vessel, the uppermost layer of the deck must be avoided due to intense sun which can cause essential oils to evaporate or even self-heating. Above 25 degrees Celsius a slight increase of odor might be observed.
3Do bay leaves interact with moisture?
Bay leaves require particular humidity/moisture, temperature and possible ventilation conditions. Bay leaves are hygroscopic goods and interact with the moisture in the air, thus the risk of mold growth. Bay leaves must be protected from relative humidity of >75% as mold could set and the goods could become musty.


BAY LEAVES STORAGE

1Where should bay leaves be stowed?
Bay leaves should be stowed away from goods which are sensitive to moisture/humidity or release moisture. In order to prevent condensation during sea transport special care should be taken in order to leave a clear gap between the cargo stack and the container wall.
2What is the air exchange ratio for ventilation during shipping container transport?
An air exchange rate of 6 changes/hour is recommended for ventilation purposes. In order to avoid mold formation, the stowage space should be cool, dry and easy to ventilate.
3Should I protect bay leaves from moisture?
When raining or snowing, the bay leaves must be protected from moisture since this might lead to mold growth. Storage space requires a cold, dry and good ventilation. Bay leaves are very fragile on mechanical influences. Bay leaves may be infested by rats, mice, beetles, moths, and mites.


BAY LEAVES ORDER PROCESS

1Can I order samples?
Yes, you can. In fact, we advise you to do that before we start a partnership.
2Are samples free?
Yes, samples are free of charge. You just have to pay the shipping costs. We can deliver the samples all over the world.
3How can we start to work together?
Firstly, you have to send a valid RFQ(Request For Quotation) with your product requirements, quantity and when do you want the bay leaves at your warehouse. In max 24h we issue a quotation(usually EXW - Incoterms 2010 - price) and afterwards we can take care of the transaction details.
4Do you provide quality and health certificate?
Yes, we provide quality and health certificates; if requested(extra charge) you can request a 3rd party inspection also.

INFORMATION TO CONSIDER

We must receive an offer request/order before we can issue a SCO or Draft Contract.
All documents must contain buyers full, verifiable contact details.
Prices and all other important information will be confirmed always in written form, never on phone.
Contract influencing terms cannot be changed without confirmation of both parties.
Don't ask for a "past performance" as every sale has different variables.
We can’t give a pricing without a buyer's offer request.
Please don't send an email and ask 5 minutes later, whether it arrived as we take every email very seriously.
NO WORKING DAYS during weekends and public/bank holidays in ROMANIA.
Please don't start an inquiry with negotiating the commission you have to get (no contract closed - no commission).
Samples of 15 grams can be provided for free; all other expenses are on the buyers account.